Thank you for checking out Shoppal One 💙 We're not accepting new sign-ups at the moment — we're truly sorry for the inconvenience, and so grateful to everyone who tried Shoppal One, shared feedback, and supported us along the way. If you already have an account, you can still sign in and access your workspace, conversations, and saved data. We hope to welcome new businesses again soon.
Your AI employee does the busywork.
Shoppal One is one AI that handles your customer conversations, takes COD orders, books appointments, creates your content, captures your leads, and even makes calls across every channel where your customers already are.
ten jobs, one employee
24/7 AI replies
Never miss a customer message again.
- Answers instantly in your brand voice, no templates or canned replies
- Understands your products, prices, hours, and policies from your business profile
- Remembers each customer’s conversation history across channels
- Replies in the customer’s language, naturally
AI order-taking
Turn chats into cash-on-delivery orders.
- Customers search your catalog and ask about products inside the chat
- The AI answers stock, price, and delivery questions from your product data
- Places COD orders in the conversation — no cart, no checkout page
- Every order lands in your dashboard, ready to fulfill
AI voice calls
The AI that calls your customers for you.
- Makes outbound calls to qualify leads, confirm bookings, and follow up
- Takes inbound calls and answers common questions by voice
- Same business knowledge and tools as the chat AI, one consistent employee
- Full transcripts of every call saved to your dashboard
Content creation
Stop staring at a blank page at 11pm.
- Generates posts, captions, and image prompts for your channels
- Builds a monthly content plan matched to your business
- Posts on your schedule, in your voice, on-brand
- Reviews drafts before anything goes live. You stay in control
Lead capture
Spot buyers while they are hot.
- Detects buying intent: pricing questions, quotes, plan comparisons
- Asks qualifying questions and saves leads automatically
- Scores every lead so you know who to call first
- Never lets a hot lead go cold waiting for a reply
Appointment booking
Bookings happen inside the chat.
- Customers ask the AI for available times and book in seconds
- Reschedules and cancellations handled in the conversation
- Works from your business hours, timezone, and slot settings
- You manage the whole book from the dashboard
Smart escalation
Knows when to hand the conversation to you.
- You set the rules: certain topics always go to a human
- Customers can request a human at any time
- Escalations arrive with full context, no repeating yourself
- Notifies you by email or WhatsApp wherever you are
Analytics that help
Understand what works, grow faster.
- See reply volume, response times, and handled-vs-escalated rates
- Know which content performs and which topics customers ask most
- Track leads captured and where they came from
- Make decisions with data, not guesswork
One unified inbox
All your channels, one place.
- WhatsApp, Instagram, Telegram, Gmail, Messenger, and Facebook
- Every conversation in a single threaded inbox
- Reply from anywhere, dashboard or mobile
- Add new channels in minutes without re-training the AI
Safe by default
Built to protect you and your customers.
- Encrypted tokens for every connected channel
- Escalation is preferred over a wrong reply
- Every AI action is logged with its reasoning
- Your data stays in your Firestore, under your rules
AI voice calls are almost here
Be first to know when Shoppal One can make and take calls for your business.